Shipping policy
At Wolf Ghost Jewelry our goal is to offer you the best shipping options, no matter where you live. Everyday we deliver to hundreds of customers, ensuring that we provide the very highest level of responsiveness at all times.
Shipping Cost & Time Frame
We offer FREE TRACKED SHIPPING on all orders.
The time frame for your order delivery is divided into two parts:
1. Processing Time - Order verification, tailoring, quality check & packaging. All orders are sent to for dispatch within 24 hours after the order is placed. Our dispatch processes the orders, which takes 1-3 days.
2. Shipping Time - This refers to the time it takes for items to be shipped from our dispatch to it's destination. After processing and leaving our dispatch, items usually take between 10 - 15 days to arrive at their destination, but can take longer from time to time.
Tracking your order
As soon as your product ships, you will receive a tracking number in your e-mail that will let you keep tabs of where your order is at all times.
You can track your order here: Track My Order
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure the shipping address they enter is correct. We are not responsible if a package is shipped back to us because of an incorrect or undeliverable address.
After your order has been placed, you may NOT change your shipping address. Therefore, please ensure you enter your address correctly.
If you have any questions, please feel free to contact us at info@wolfghostjewelry.com
Our Customer Care Team will get back to you within 24 hours.
Please note that there may be some delay in response time during weekends & holidays.
*Due to high demand, shipping may take longer than usual.